Chewy Vet Care

Veterinary care as easy as shopping online

Pet owners love Chewy. From food to toys to medications, Chewy delivers everything your pet needs right to your door. But what if your pet needs to see a veterinarian?

Going to the vet can be time-consuming, stressful, and costly. Finding availability for an appointment usually requires back-and-forth over the phone. After a visit, printouts are added to the binder (or pile) that often goes missing when you need it. And what should you do if your new kitty is vomiting? Should you take her to urgent care? Or should you wait and see?

Chewy Vet Care wants to make going to the vet as easy as shopping on chewy.com: online scheduling with up-to-date availability; a digital portal to manage visits and health records; plus membership plans that cover unlimited visits and more.


01

Online scheduling

As you would expect from a company started in e-commerce, scheduling online is fast and easy: just tell us which pet we’ll see and why, then choose a date and time that works for you.

Availability is up to date for the provider and type of visit you choose, so you and your pet can keep seeing your favorite vet. No need to call — but if you want to, we’re on the line 24/7.


02

Pet portal

Once an appointment is booked, it will show up in your pet portal where you can add it to your calendar, reschedule, or cancel it. If there is anything you need to prepare for the visit, your vet team will notify you with a message.

After your visit, you won’t leave with sheets of paper: notes, prescriptions, and invoices will be sent digitally to your pet portal for future reference. If you didn’t schedule the next visit, your vet team can send you a reminder before your pet is due for the next wellness exam or vaccination.


03

Membership plans

Medical care can be expensive in the U.S. — for yourself or for your pet. We want to help you take good care of your pet without worrying about being charged for every visit, so we offer optional membership plans that cover unlimited visits for a flat fee, spread across 12 months.

As a member, your pet also enjoys free routine vaccines and medical tests, which help your pet stay healthy and reward you for preventative care. Whenever there’s a health concern, just bring your pet in — “want to be sure” won’t cost you anything.


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