WUPOS Dashboard – 0.png

WUPOS Dashboard

WUPOS Dashboard – 1.png
 
 
 

WUPOS Dashboard is a web application for Western Union agents to analyze team performance with visualized data.

 
 
 
 

Category

Web


Duration

1 month


My Responsibilities

Product evaluation, data visualization, wireframing, and prototyping

 
 
 

Problem & Goals

 
 
 
WUPOS Dashboard – 1.1.png

The existing dashboard has the following issues:

  1. Requiring many steps to compare data historically.
  2. Repetitive and inappropriate visualizations.
  3. Lack of interactivity.
  4. UI looking outdated.

Goals for the redesign:

  1. Simplify the workflow. Provide an easy way to view/compare the data.
  2. Revisit the visualizations. Improve clarity & reduce redundancy.
  3. Utilize interactivity. Make it possible to sort and filter the data.
  4. Improve look & feel.
 
 
 

The Redesign

 
 
 
 

The new navigation allows quick comparison of the data over common time frames.

 
 
WUPOS Dashboard – 2.png

Week

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Month

 
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Year

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Year-on-Year

 
 
 
 

Pie charts are largely replaced by bar charts to improve comparability.

 
 
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Comparison among data points (corridors).

Comparison within each data point (principal vs fees).

 
 
 
 

By using interactive controls, redundant charts are combined without compromising function.

 
 
WUPOS Dashboard – 8.png

Percentage charts are integrated as a view.

WUPOS Dashboard – 9.png

Data can be sorted in various ways.