Herman Miller Live – 0.png

Herman Miller Live

Herman Miller Live – 1.png

Herman Miller Live is a companion mobile application for setting up and personalizing the cloud-connected sit-to-stand desks.





6 months

My Responsibilities

User research, journey mapping, wireframing, and visual design


Problems to Solve

  1. Sedentary behaviors and unhealthy postures in the workplace.
  2. User concerns over hoteling, hot-desking and other alternative workplace strategies.
  3. Under-utilized workspaces.



  1. Better wellness. Guiding users towards better postures and less sedentary behaviors.
  2. More productivity. Enabling flexible use of the furnishings based on the user’s real-time needs.
  3. Happier customers. Increasing workplace satisfaction by providing more comfort and convenience to the users.
Herman Miller Live – 2.png

The app connects to the Live Desk and synchronizes your profile with the cloud.

Herman Miller Live – 3.png


It helps you find the right sitting/standing heights, and remembers the settings next time you check in to any Live Desk.

Herman Miller Live – 4.png

To help you stay active throughout the day, the app recommends an activity goal for you based on your preferences.


The Process


We began by brainstorming with the client on the features and user flows of the app. Then I created the expeirence map based on the discussion and the release plan.


A key feature of the app is setting and tracking an activity goal. To come up with practical goals, we consulted ergonomics experts at Herman Miller.


I also created jouney maps to study how we can facilitate behavior change in both short-term (a workday) and long-term (weeks to months).


Paper sketches exploring the setup flow.


Wireframes and visual design.

Herman Miller Live – 8.png
Herman Miller Live – 9.png

After the first round of design, we conducted usability tests to evaluate the app. Based on the feedback we tweaked our design and further simplified the setup flow.


Style guide.

Herman Miller Live – 11.png

Please note: the app design has since been modified.